Shipping Policy

SHIPPING POLICY 

  • All order ship via USPS. Please review your shipping confirmation email for tracking details.
  • Orders are processed Monday through Sunday (excluding holidays) Any orders on Sunday will be shipped out the following day when the post office opens. 
  • Custom orders can take 2-5 days to create and will be sent out as soon as it is finished 
  • I am not responsible for any lost or stolen packages by the carrier. In this case you will need to contact the carrier directly with the tracking number in your email confirmation.
  • If you need to cancel or modify an existing order, please contact Hayle at sozohandcraftedcreationz@gmail.com
  • Once an order is shipped, I am not longer able to make any modifications or cancellations